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Product & Tech

Product Manager

About us

Did you know that more than one billion people in South and East Asia lack access to a bank account? For many, this makes it difficult to secure loans and other services, because they don't have traditional financial records like credit scores.

Jeff is a financial super app that measures creditworthiness using alternative data. Our goal is to unlock financial services for the underbanked across Southeast Asia - and eventually globally.

Launched in Vietnam as its first market in 2020, Jeff App has quickly grown into an almost 40 people team across 7 countries. We've also raised $3m in seed-stage investments and expanded to 3 ASEAN markets (and counting). More than 3M people have been serviced and more than 30M products have been compared - and we've just begun!

We are growing and need more brain power to bring Jeff to the next level.

As our team grows, we're looking for a Product Manager to own and improve our various offering of products. You will report to our COO and be a part of our product team.

If you're looking for a challenge and the opportunity to participate in building an exciting, global product, then this role is for you!

You will:

  • Analyze and provide insights into our customer needs and market trends
  • Analyze data and work closely with our Data team to make data-driven decisions
  • Collaborate with the engineering team and other stakeholders so that product development is executed in iterative & lean approach with minimum waste in the process
  • Create and maintain a product strategy with a focus on short iterations to accelerate feedback and learning, by having a deep understanding of our business and industry
  • Be accountable for the Product discovery, setting Product objectives and key results, and create and facilitate GTM strategy

You have:

  • A passion for solving customers' problems and making their life easier;
  • Proven experience in building complex Fintech products;
  • Analytical Skills. A Product Manager needs to be able to analyze data and make data-driven decisions:
  • SQL, analyzing existing data;
  • Problem discovery / Customer interviews;
  • User research / building user journeys;
  • Experience with User Funnel optimization - understanding and fully owning the user journey, optimization towards conversion.
  • Experience in reviewing and testing features before launching them to real users:
  • Experience in running experiments, analyzing them; basic understanding of statistical significance; understanding & monitoring key metrics & contrametrics.
  • Basic understanding of product marketing & go to market strategy.

As well as:

  • Critical and creative thinking - always seeking better methods;
  • Good stakeholder management and facilitation skills;
  • Good verbal and written communication skills;
  • Good English skills - written and verbal.

You are:

  • Smart - it is not just raw IQ. It is being intellectually curious, quickly learning and applying new technologies to solving problems for customers, reaching new audiences, or enabling new business models.
  • Adaptable: A Product Manager needs to be able to adapt to changing circumstances and pivot quickly.
  • A Collaborator: you’ll need to work with engineers, designers, marketers, data team and the whole dev team. Finding a common ground and adjusting ideas, if needed.
  • A Strategic Thinker: a Product Manager needs to be able to think strategically and understand the broader business context in which their product operates. They need to have Product vision and Strategy for their product.
  • Experimental: you’ll need to experiment and split broad findings and insights in to small potentially valuable outcomes.

Additionally, it would be nice if you have:

Technical skills:

  • Basic knowledge of UX / UI design
  • Lean thinking & expertise in Agile values, principles & delivery practices:
  • Iterative way of working
  • Scoping / slicing to minimum viable products
  • Prototyping techniques
  • Experience with story mapping / impact mapping
  • Experience with Usability / Value / Demand testing techniques
  • Experience with Tableau, GA4
  • Experience with A/B testing tools

Soft skills:

  • Stakeholder management
  • Team leadership
  • Facilitation skills in Product development involving different people / teams. It is important that they work together in an efficient way.

What we can offer you:

  • Competitive salary based on the local market;
  • A generous vacation policy that includes annual vacation, national holidays, and various additional days off;
  • A comfortable and spacious office in Spīķeru Kvartāls, Rīga;
  • A hybrid approach to work - spend 2 days at home per week after probation;
  • An international team - a mix of different cultures and experiences to learn from;
  • Team building events, both remotely and in-office;
  • Work laptop and any other equipment you need to succeed;
  • High energy - as a growing startup, no day is the same and there's always something new to learn and do;
  • Unlimited growth - as the company grows, you grow with us! 🚀

Send your CV to including “Product Manager” in the email title.

Join us at Jeff and make a meaningful impact by building an exciting, global product, helping to solve customer problems and making their life easier. With the possibility of product-led growth, a possibility of progressing in your career as a senior PO, owning specific products and product fields. Apply now to become our Product Manager and be a part of our dynamic team!

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Riga, Latvia
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